Q: How do I change the password on my account? A:Telnet/SSH into the server (the hostname is e-mailed to you upon registering the account) and enter your current login/password. At the prompt, type passwd and press enter. Enter your old password then it will ask for your new password twice. Once you have done this your password has been updated.

Q: I would like to ftp to my Web hosting account. What is the ftp address?
A: The ftp address is ftp."yourdomainname.com". "yourdomainname.com" is the domain you have registered to use for your account.

Q: What is my POP3 and SMTP server for my domain.
A: mail1.cyberageinc.com for both POP3 and SMTP.

Q: Can I make up my own vhosts ?
A: Yes, e-mail admin@shell.cyberageinc.com with your request.

Q: Why does my eggdrop keep dieing?
A: If you are running more processes then your allowed then you are at your limit. Please type accountinfo at the shell prompt to find out what your limit is.

Q: How do I find out the list of vhosts?
A: There are two ways you can find out our list of vhosts. One way by going on to the chat support and type !vhosts in the channel or if you are already a member you may type vhosts at the shell prompt.

Q: How do I install eggdrop?
A: At the shell prompt, type egghelp or join the chat support and someone will help you live to resolve the problem you are having.

Q: How do I cancel my account?
A: Send a e-mail to sales@cyberageinc.com with your perosnal information and state the reason you want to cancel your account.

Q: I have a Shell Account, what is my mail/ftp servers?
A: mail server: mail1.shell.cyberageinc.com ftp server: ftp.shell.cyberageinc.com.